Knowledgebase

Go to your cPanel and make sure that the feature you want to use is part of your package. If it is not included then open a support ticket to request the feature - a fee will apply.

Subdomains are URLs for different sections of your website. They use your main domain name and a prefix. For example, if your domain is yourdomain.com a subdomain of your domain might be support.yourdomain.com

Domain pointers allow you to "point" or "park" additional domain names to your existing hosting account. This will allow users to also reach your website when entering the "parked" or "pointed" domain into their browsers. Parked Domains are relative to your account's home directory.

An addon domain allows you to reach a subdomain when entering the name of the addon domain into a browser. This means that you can host additional domains from your account, if allowed by your hosting provider. Addon Domains are relative to your account's home directory.

Click on the feature that you require.
An explanation is provided by cPanel, follow the instructions.
If you have any issue open a support ticket explaining exactly what you have done and the error message you receive.

Please note, as per our Terms, domains using our services must be registered via our Registration serveice - this allows us effecient management of the domain.
Understandably we are unable to assist with any issues if the domain is registered elsewhere as we will be unaware of how other Registrars manage their domains.

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